work from home jobs:Customer Service Executive (WFH) Job at Ingold Solutions Private Limited: A Promising Opportunity for Night Shift Seekers

If you're searching for work from home jobs, look no further than Ingold Solutions Private Limited, based in Kolkata, West Bengal. This full-time, remote opportunity is perfect for individuals looking to work from the comfort of their homes while catering to the US market. The job not only offers a flexible work-from-home model but also comes with a host of benefits, making it a highly attractive prospect for those seeking career stability.

Key Details of the Job

Position: Customer Service Executive

Location: Remote (Kolkata, West Bengal)

Job Type: Full-time

Shift and Schedule:

Night shift

Evening shift

Fixed shift

US shift

What the Role Involves

As a Customer Service Executive at Ingold Solutions, your main responsibility is to manage client accounts and serve as the primary point of contact for English-speaking clients. This role involves handling client concerns, strengthening relationships, and maintaining long-term partnerships. Candidates will also need to develop a comprehensive understanding of the company's products to assist in upselling and cross-selling.

Daily and Weekly Responsibilities

Managing relationships with B2B clients

Resolving customer queries via email, phone, and chat

Processing orders in the ERP system (SAP)

Handling online and back orders

Supporting marketing campaigns

Benefits You Can Expect

In addition to the flexibility of working from home, the company offers:

Health insurance

Paid sick time

Provident Fund

Leave encashment

Supplemental Pay

To make this offer even better, employees have the opportunity to earn a performance bonus, adding more value to this work from home job.

Application Questions

If you're interested in applying, be prepared to answer the following:

1. How many years of experience do you have in customer service?

2. Are you willing to work a US shift?

3. Do you have excellent communication skills in English?

4. Do you have experience in sales or lead generation?

Why This Role Is Ideal for You

This position is perfect for those who are comfortable working night shifts and enjoy building relationships with clients. With a remote work model and an emphasis on client satisfaction, this is a fantastic opportunity for anyone seeking work from home jobs with a competitive benefits package and the chance to grow in a customer service role.

Apply Today! Whether you're a seasoned customer service professional or just starting out, Ingold Solutions Private Limited offers a dynamic work-from-home experience that supports both personal and professional growth.

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